Secure & confidentialUK-based customer supportWe aim to reply within 1 working day
Send us a message
Use the form for questions about orders, sample kits, your account or choosing a test. If it’s about an order, please include your order number so we can help faster.
Your privacy matters. Please only share the information we need to respond to your enquiry. See our Privacy Policy.
Support details
Support hours
Monday to Friday, 9:00am – 5:00pm (UK time)
Typical response time
We aim to reply to all enquiries within one working day.